Frequently Asked Questions

At Evolve Support Services, we know starting a new program can feel overwhelming. That’s why we’ve answered some of the most common questions we hear from our Charlotte community.

We offer Non-Emergency Medical Transportation (NEMT), Outpatient Therapy for children and adults, and Peer Support Services to help individuals in recovery and wellness.

You can call our office directly or book through our online portal. We recommend scheduling at least 24–48 hours in advance to guarantee availability.

Yes, we accept Medicaid and most major insurance plans for eligible services. Our team can also help guide you through the enrollment or verification process.

Peer Support connects you with trained professionals who have lived experience in recovery. They provide guidance, encouragement, and resources to help you reach your personal goals.

Yes! We offer therapy sessions tailored to both adults and children, addressing a variety of mental health and behavioral needs.

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At Evolve Support Services, we believe every step forward matters. Whether you’re overcoming personal challenges, building a healthier routine, or seeking resources to improve your quality of life, we’re here to guide you.
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